These controversies regarding the relationships between citizenship pressure, OCBs and CCBs could be due to the ways in which OCBs are measured. During the literature, OCBs have normally been defined as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are not able to determine the behavioural motivations https://monobookmarks.com/story20843074/what-does-nris-aur-locals-ko-serious-relationship-problems-hoti-hain-mean