In today's fast-paced digital world, IT is no longer just a support function; it's a strategic partner that drives business value and innovation. As a result, the demand for IT professionals who can effectively manage and deliver high-quality IT services has skyrocketed. This is where ITIL® 4 comes in. As the world's most widely recognized framework for IT Service Management (ITSM), I... https://scholaracad.com/nl/itil-foundation